Data, Information and Knowledge

Building another website

2011-02-06T19:14:00.000-08:00

I am quite impressed over the capabilities in Illustrator, Flash and Dreamweaver. Together they hold more capabilities than an ordinary user like myself will ever need. This is testsite #2, where I am testing to incorporate Flash into HTML. I've designed the header in Flash, and it includes animation and the navigation. The scrollbar is done in Dreamweaver. Graphics was made in Illustrator. You can test the website at Jalles Website.

An ad that creates a reaction...

2010-09-13T12:55:00.000-07:00

When creating an ad, you must be aware that the average reader will observe the ad for a fraction of a second. One idea is therefore to get the readers attention, to stop the reader and let him observe the ad for a few seconds. So, this ad experiments with the attention-span, to see if by using fairly simple means can stop the reader and transmit the intended message.

I change the color of a young girls eye, to an energetic bright green. That will make the reader stop, and then glance back over the ad to observe the logo, the headline and the website address. In just a few seconds, this ad has communicated the notion of green, energy and earth. Those interested in renewable energy will take a third and fourth deeper look and perhaps read some of the text.

Building a website

2010-09-12T22:09:00.000-07:00

I am trying to build small, but effective websites. This is a first experiment using a bar-graph to give additional information about the food, and to blend in related information (like geographical references) to give a more complete experience. One thought is to give feed-back to the customers, creating almost a personal relationship with each one.

Dabbling with Adobe Illustrator

2010-07-13T08:02:00.001-07:00

I am looking into Adobe Illustrator, and after the first tries I am impressed over what one can do with basically a point, a path and a curve. My first project have been to address the pen tool, gradients and shadows. So, I tried to visualize my Ford Escape, and here it is:

Apple is showing the way forward

2010-04-09T11:56:00.001-07:00

With the Iphone and IPad, Apple is giving us a little glimpse into a probable future. Services and information resources will be packaged as "apps", and be made available regardless of the kind of platform that you have. But, the content and its uses are controlled. Sellers of proprietary content, such as art, music and literature must love this, because it helps to conserve their old business cases. I am looking forward to the development and the "struggle" between free and controlled content. A big brownie-point for Apple and their courage to innovate and push us all forward.

Word Puzzle by Wordle

2009-09-22T14:44:00.000-07:00

I got a tip from Reese, that Wordle, http://www.wordle.net/ might be useful to visualize the content of a large text. So I took all of the text from our IM White Paper and copied it into the application, and out came a piece of art.

Wordle is a nice application, for generating “word clouds” from texts. The clouds give greater prominence to words that appear more frequently in the source text. You can tweak your clouds with different fonts, layouts, and color schemes. The images you create with Wordle are yours to use however you like. You can print them out, or save them to the Wordle gallery to share with your friends.

I am not a Plaxo user anymore

2009-08-31T07:44:00.000-07:00

It is interesting to see how the Plaxo company (a part of Comcast) http://www.plaxo.com/ is trying to get some steady flow of income. Their latest approach was to move the synchronization function to Plaxo Premium, a $60 per year subscription. This function helped me to synchronize my address information with my friends and colleagues, on-line and Outlook, and that alone made me a Plaxo supporter early 2003.

This is a really poor decision, and if not changed, it will have vast consequences. Plaxo has ~40 million users, where 10% (numbers from http://www.geek.com/) will probably pay the subscription fee (gives Plaxo ~$20M annually). But, 90% will probably not, and these will not be able to update and synchronize their address information. So, even if I pay the subscription fee, I still need to manually update the information from my friends and colleagues that's not paying.

The decision came into effect July 1, 2009 and several of the people in my network have stopped using Plaxo. The discussions on different web-forums have been heated and there has not been any reply from Plaxo on my concerned emails.

I predict that this is the beginning of the downfall for Plaxo. I must say, I enjoyed the trip. But, I am very sorry that it ends in this way. To all friends and colleagues, please be aware of Plaxo..

White Paper for Information Management services

2009-07-15T10:49:00.000-07:00

I have during the first half of 2009 authored a White Paper. This White Paper is an open and fairly brief introduction to data and information as critical assets and it outlines DNV's Information Management services. These services can be delivered globally and adapted to fit Customers experiences, requirements and needs.

So far, I have sent it out to a selected group of people to get their feedback and sound advice. But, I have also sent it out to potential clients, that has responded in a very positive way.

The White Paper is around 50 pages today, but it will be complemented with scenarios and examples from different types of enterprises. I have been asked to do examples from Oil & Gas; integration of information within a Refinery, life cycle management if all information for a Production site program and from Defense; Fusion centers, integration and management of Performance Based Logistics (PBL) information both from customer and contractor.

One notion that's getting clearer by time, is that it's quite useless to carry on with business as usual when you have gained new and better ways to understand and handle your information. Your business processes will evolve, and you will be able to perform your services better and deliver better products.

It is exciting times. The drop in finances, have lead to that companies and government authorities are looking into new ways of improving their business. But, even if the basic problem is related to how you manage your information, then most of the time people just buys another lukewarm technical solution, that will be obsolete the same day you implement it.

Here's where the White Paper makes sense. It describes how you can gain awareness on your information assets and find new ways to make more use of them in your enterprise, and best of all, use the information to find solutions to problems in your enterprise. When we are doing "Prestudies", we usually find a number of "low hanging fruits", that will help the customer to gain some quick benefits.

If you would like to have a copy of the White Paper, then just send me an email.

Progress within the Swedish Defense

2009-05-26T14:20:00.001-07:00

My friend Peder Blomqvist at the Swedish Defense HQ in Stockholm has worked for some time with a reliable and practical architecture for Service Oriented Architectures (SOA). It is based on the UK Ministry Of Defense Architecture Framework (MODAF). The principal purpose of MODAF is to facilitate the successful delivery of Network Enabled Capability (NEC).

As an enabler for managing complexity, MODAF provides a specification of how to represent an integrated model of an enterprise, from the operational / business aspects to the systems that provide capability, together with appropriate standards and programmatic aspects. It assists in managing complexity by providing a logical, standardised way to present and integrate models of the enterprise. http://www.modaf.org.uk/

Electronic tax declaration

2009-04-29T06:25:00.001-07:00

There is a debate going on if we should allow government agencies to gather information about citizens in order to provide adapted services and support to them. The electronic tax declaration from the Swedish Tax Authority (STA) is an excellent example of using the power of information to simplify life for us all and to save a lot of money doing it.

STA collects information from employers, banks, insurance companies, various government agencies, municipalities and assembles that into an electronic tax declaration form. They will even provide the final tax calculations. The only thing I need to do is to correct, add or delete data and then provide my electronic signature when it is done. It took me 10 minutes to do the declaration. Well done STA.!!

One argument that is always brought forward is the fear that politicians and government agencies will use this new capability to control and manipulate people, so they can forward their own agenda. Respecting peoples integrity, provide a tight information security and good routines to show accountability are therefore key, when providing these types of services.

Swine flu

2009-04-26T20:39:00.001-07:00

Information about the latest outbreaks of the swine flu is everywhere. It is amazing how much information being generated and the speed of distributing it around the world. We are getting phone calls from worried family members and friends from around the world, and most of them refer to sources found on the web, or local TV- or radio news channels.

The quality of information is difficult, and there is a fair amount of speculation. Numbers are thrown around and most of the time just interpreted to sell headlines. We tries to check government sources like DHS.gov, CDC.gov and HHS.gov, to get a more objective view.

What has been reported so far in the US is; California 7 cases, Kansas 2 cases, New York City 8 cases, Ohio 1 case and Texas 2 cases. TOTAL COUNT 20 cases.

I am back blogging again..

2009-04-24T10:43:00.001-07:00

It's been almost two years since I did my last entry. Times flies, and much has happened. I've been working with Defense customers from Washington DC and from December 2008, I am relocated to Houston, TX building up relationships with Energy and Environmental customers.

I am pleased to see that most organizations do recognize data and information to be one of the most important resources they have. But, if an organization is dependent on a steady and reliable flow of trusted and quality assured data and information, then it must be essential to manage this in the best manner possible. To often do we see during risk-analysis that poor Information Governance practices are one of the major causes for severe consequences and financial costs.

I have during the last months produced a White Paper describing DNVs data- and information services. If you would like to receive a copy, then do not hesitate to send me an email.

Information Sharing White Paper

2007-08-28T08:38:00.000-07:00

DoD ASD(NII)/DoD CIO requested the Association for Enterprise Integration (AFEI) Information Sharing Working Group (ISWG) to bring together senior leadership from the public, private and academic sectors and to produce recommendations and a check list for implementing governance within large, federated environments. Authors have been Bryan Aucoin and Jarl S Magnusson. In line with DoD Information Sharing Strategy, the ISWG focused on governance concepts and approaches that are:

Self-forming, self-organizing and self-regulating;
Required to support the establishment and maintenance of trust relationships for sharing;
Agile: supporting rapid change in business/mission requirements;
Light-weight: can be reliably implemented with minimal additional administrative burden;

The key conclusions of this paper are as follows:

There is one “one-size fits all” style of governance. The style of governance must be tailored for the state or phase of evolution of a given federation as it form and self-organizes.
The end-game of the evolution of a federation formed for information sharing is information stewardship. Information Stewardship is a best practice based upon empirical assessment of Information Technology (IT) governance.
This paper defines the concept of a “meta-governor”. The role of a meta-governor is guide federations through their evolutionary processes toward information stewardship.
The paper provides guidance, in the form of checklists, for meta-governance, federations, and information stewards.

Information Quality

2007-08-28T08:28:00.000-07:00

Information quality is about the right information and information that is right, for the right people, and at the right time

The right information means that it is the information that is required to support decisions in a process, that its meaning is unambiguous, and that it is complete
Information that is right means that the process for creating and maintaining the information is defined and followed so that the information is accurate, and consistent.
For the right people means that those who need access have it, and equally, those who should not have access do not.
At the right time means that the information is available when decisions relying on it need to be taken.

Victims of poor information quality

2007-08-28T07:57:00.000-07:00

We (DNV) have been victimized due to negligence from web-providers of address information. When people are searching for Department of Motor Vehicles (DMV) here in Alexandria, then our DNV-address pops-up. So, we have had a lot of citizens and officials calling and visiting us here at our location, and when we tell them that we are DNV not DMV, they usually get quite upset, with us.!!

This has been going on for more than six months, and we have talked to information providers like Switchboard and White Pages, but they have not yet been able to correct the problem.

We have not been able to identify where the information originates from and who's responsible (who should pay the penalty) for it. An information provider sells this type of information to a lot of service providers and with poor information quality will this problem affect even more people in the future.

Customers are revving up.!!

2007-06-14T14:33:00.000-07:00

Lot of work to do, and nobody to send. This has been the notion for the last six months. Our people are working as hard as they can, so we are recruiting and building strategic relationships to meet customer demands. Finding people is difficult in these days, especially when we are looking for experienced Information Architects that really understands information as a viable asset, and not only something that's going to be processed in an IT-system. Our customers starts to pose questions like:

What do I have and what is the status of my critical business information.?
Who can access (and use) my information.? Do I get paid for that.?
How much revenues can my information potentially generate.?
What can I do to gain a positive cash-flow (lower cost, increase revenue) for my information.?
How can we protect our information and still meet a large and open market.??

These are good questions, expressed by the executive leadership. They do understand that information is a corporate-wide and if its correctly governed - can be a very valuable resource. Information makes also enterprises understand its business characteristics, risks and opportunities. Information builds trust, integrity and safety for customers and staff and information can make enterprises more resilient and flexible to meet continuous changes.

But, the really scary picture is when an enterprise looses its grip over information, and it begins to degenerate. This can quickly have dramatic consequences. NIKE Shoes estimated a couple of years ago that they lost $80-100 millions in just one quarter due to poor information quality. A more recent example of poor information is the latest US Presidential election, but there are many more examples of lost or incorrect information that causes costly delays, errors and poor decisions.

So, customers begins to be aware of that there is actually a cure out there, and its all about getting your information in shape. Information management and information quality are becoming to be very hot topics.

Investing in information resources

2007-03-10T18:36:00.000-08:00

We have now the technological means to turn data- and information resources into hard cash. This is not a new discovery, but the focus have now turned towards information. Many smart entrepreneurs have discovered that ownership of information can be a goldmine, especially if you can combine the information with the right business case to exploit it. Data and information in "raw" form might generate a minor value, an example can be Terabytes of geological data, but when it is refined into products and services, it can literally be turn into gold.

One misconception is that information can't be used for other purposes than for what it was generated for. What we see with Service Oriented Architectures (SOA) is the separation of services and resources, where many services can be connected to many resources.

But, turning information into hard cash, means that you must have absolute control over the content of the information. That isn't generally the case today. Entrepreneurs tend to collect finished "information products", like documents, pictures, maps, music, films and files, and they sell them in the same form.

The gigantic leap will come when information providers can provide access to sources of information that can be used for many different types of applications. Instead of selling radar-systems to military customers, it could be smart for the contractor to own the array of radar-systems themselves, and then sell the data to military customers, a subset to civil air control, to hunters, to private pilots, to fishermen, to emergency services, to contractors, to weather services, to transport companies, and many many more. I would guess that this would prove to be very profitable for the contractors and for the customers.

Investors have now started a serious hunt for exploitable information resources. One example is the value of customer-databases. If you have an updated and quality assured customer register then that can be very valuable. Just referr to the Skype deal, $4,1 billions (witch equates to a potential exploitable value of $74.54 (from $1.09) per customer, and they had 55 million customers).

There are many "Source Providers" on the Web, trying to sell access to their vast libraries of images, music, film, books, newspapers and much more. I am using Urge as my source provider for music. I like the simpleness and the reliable access. But I am also a user of Pandora Internet Radio, http://www.pandora.com/, that provides me with free of charge music with an interesting touch.

Travelling home

2007-02-14T06:59:00.000-08:00

I've just checked in at the Arlanda Airport, travelling to Oslo and then back to Washington DC. It's been a couple of days of discussions on the need to better understand and account for data- and information resources.

Common questions are:

What kind of, and how much information resources do we have? What information are we responsible for? Is it possible to do an information inventory?
What is the current status of our information? In terms of quality, security, governance, legality, volume, costs and revenues (profitability). Where do we want to be in the future?
What are the risks, associated with the information? How dependent are we on our information?
Who is accessing our information, and for what purpose?
Can we estimate a value for our information resources?
How can our information be used and exploited to generate revenues?
How can we change focus from T to I, in IT?
What do we start with, when migrating our legacy?
Do you have a tool, to solve these problems?

It's not difficult to find vendors and suppliers that provides technological solutions to information problem. We can produce, store, adapt and publish information almost at the speed of light today, but who can quality assure the content? Nothing guarantees that the information sent to me is the right information at the right time and for the right purpose. In order to do that, we need to improve the connection of reference data, rules and triggers with the models of information and it's instantiations.

The whole purpose is to better understand the information, and to make it a bit smarter that a database. When my services are saving data on new component updates, then triggers will activate the configuration management services, that will update CI-numbers, -dates, -users and these will trigger updates in the verification and certification, and these will trigger...

It's snowing today..

2007-02-07T06:51:00.000-08:00

We have a fantastic weather here in the Washington DC district today. It's pretty cold, around 18F and powdery snow, that makes funny noises when you walk on it.

This is the view from our office, overlooking the Potomac River. We are inside, drinking hot coffee, and working with the latest Information Resource Management proposal.

How much information?

2007-01-11T21:02:00.000-08:00

Berkley is attempting to measure how much information is produced in the world each year. They look at several media and estimate yearly production, accumulated stock, rates of growth, and other variables of interest. Check out their 2003 results, http://www2.sims.berkeley.edu/research/projects/how-much-info-2003/. Here are the first paragraphs of their executive summary.

How much new information is created each year?

Newly created information is stored in four physical media (print, film, magnetic and optical) and seen or heard in four information flows through electronic channels (telephone, radio and TV, and the Internet). This study of information storage and flows analyzes the year 2002 in order to estimate the annual size of the stock of new information recorded in storage media, and heard or seen each year in information flows. Where reliable data was available we have compared the 2002 findings to those of our 2000 study (which used 1999 data) in order to describe a few trends in the growth rate of information.

Print, film, magnetic, and optical storage media produced about 5 exabytes of new information in 2002. Ninety-two percent of the new information was stored on magnetic media, mostly in hard disks.

How big is five exabytes? If digitized with full formatting, the seventeen million books in the Library of Congress contain about 136 terabytes of information; five exabytes of information is equivalent in size to the information contained in 37,000 new libraries the size of the Library of Congress book collections.

Hard disks store most new information. Ninety-two percent of new information is stored on magnetic media, primarily hard disks. Film represents 7% of the total, paper 0.01%, and optical media 0.002%.

The United States produces about 40% of the world's new stored information, including 33% of the world's new printed information, 30% of the world's new film titles, 40% of the world's information stored on optical media, and about 50% of the information stored on magnetic media.

How much new information per person? According to the Population Reference Bureau, the world population is 6.3 billion, thus almost 800 MB of recorded information is produced per person each year. It would take about 30 feet of books to store the equivalent of 800 MB of information on paper.

Make you own book..

2007-01-11T20:42:00.000-08:00

I came across a really nice little site, making your own book.!! To be published is a dream for many, and now folks have an opportunity to give near and dear a nice printed publication. It's looks really easy, http://www.gordinegenbok.se/index.jsp, and I will test it for coming birthdays.

Illegal aliens.!!

2007-01-04T11:31:00.000-08:00

As a new legal resident here in the US/Virginia, I am trying to comprehend the massive problem with people that are trying to find a new and better future for themselves and their families here in the States.

The number of illegal immigrants in the United States has grown to as many as 12 millions, and they now account for about one in every 20 workers (US Census Bureau). That is more than the total population of Sweden. The Pew Hispanic Center said Mexicans make up 56 percent of illegal immigrants. An additional 22 percent come from other Latin American countries. About 13 percent are from Asia, and Europe and Canada combine for 6 percent.

The people that enters in to the States illegally are usually hard working and decent folks, prepared to do their best, given any opportunity. But, there are also criminals and terrorists following the same tracks. These are opportunistic and totally oblivious of human lives and any laws, rules and regulations.

So, what can be done with this problem? The first key factor is actually to clearly identify every individual living in the States. Many European countries has a personal identification given at birth and archived when the citizen has passed away. Scandinavians has a long history of recording its population, in a structured way since the early 1500's. Without this identification, people will have a hard time surviving and living within the country. The unique and personal ID is required to get a job, to go to school, to get a car, sign up for a phone, have medical treatment and being part of the social security network.

We tend to trust a document instead of focusing on the information it carries. It's very easy for illegal aliens to obtain drivers licenses. These licenses become "breeder documents" which allow the recipient to obtain additional documents, based upon the false premise that he is a U.S. citizen. For example, all of the 9/11 hijackers had driver's licenses or state-issued non-driver's identification cards, which they then could use when opening bank accounts, renting housing, and boarding planes.

The SSN is not adequate. A personal ID number must be unique and tied to one person for the duration of his/hers life. ID numbers and associated information should be managed in a central register, accessible to verify a persons identity. Individuals could use a number of gadgets to identify themselves, a smart identity card, encrypted with PIN-code, fingerprint, retina, facial image, a voice signature and more, and at any time be validated by the central ID-database. What I am describing is in fact a few components in a national Public Key Infrastructure (PKI), reference to http://en.wikipedia.org/wiki/Public_key_infrastructure.

With direct and easy access to a Citizen Identification Database (CID), then there is no excuse to check if a person is illegal or not. The second key factor should be enforcement. Employers that put illegal aliens on their payroll should be fined $100,000 or more. Also, severe fines should be imposed on important commercial and government service providers that allow aliens to be their customers. It's not a question of discrimination and oppression, in fact it's an issue of a non-bias, equal for all control function.

How can we then avoid people to use the CID, to find information about people that can be used for criminal activities (address information can be used for buglers)? The third key success factor is that the individual holds the key to his/hers information. It's the individuals own choice and best interest to identify himself in a secure manner. Just emagine how easy it will be identifying ourself with a secure card, instead of filling in all those forms. When the individual leaves the employer or the service provider, they will not have any means to access the information.

With these three factors fully implemented, we will have a fairly good understanding on who is or isn't an illegal alien. Then comes the tricky question on what to do next? What about all the babies (US citizens) born in the US of parents that are illegal aliens? These are difficult human and political issues, that will influence US Politics on economics, social sciences, security and much more for a long time. Regardless of point-of-views in future discussions - everybody needs to have trusted, accessable and quality assured information.

Ten Basic Principles

2007-01-04T02:43:00.000-08:00

These ten principles was included in the Handbook for Information Policy, that I wrote for the US DoD in 1999. They are equally relevant today and they focus on governing data and information as vital resources/assets:

Data/Information Principle - Data and Information are invaluable resources that should be managed and shared across organizational boundaries. This principle reduces barriers between functional business areas, between partners, allies, individuals, disciplines and organizations. Shared information must be secured and privacy protected while making it available to those who need it to do their job.

Management Principle - Managing information is a fundamental and individual responsibility, which cannot be delegated. Executive leadership and involvement is critical to the success of information management.
Standards Principle - Information should have standardized structures and representations. Standard content (name, classes and definitions), context (business rules) and various types of associations will simplify interoperability, usage, quality and safety.
People Principle - Information empowers people. Government workers can do their jobs better and citizens can participate in our democracy more effectively with good information.
Electronic Principle - Information resources/assets are created, stored and maintained in electronic form. Redundant information resources will be avoided (prepared/created once and used many times).

International Principle - Information is an international resource/asset. This principle allows us to create new avenues for cooperation, due to the fact that our problems are shared with all other nations. We share the same technical, legal and security problems and barriers.

Lifecycle Principle - Information Resources/Assets will be maintained and made available for all appropriate processes and applications throughout its lifecycle (which can be much longer than the object it describes). The information will therefore be the stabilizing factor to support and facilitate flexible changes into business processes and information technology.

Independence Principle - Mission applications are independent of the data repository process, providing a modular environment that permits rapid business processes change. Information resources/assets must therefore be managed separately from stovepipe, proprietary and short lifecycle applications (this was written before SOA was defined).

Security Principle - Define and assign access levels and implement safeguards can be made to avoid unauthorized disclosure, contamination or destruction through inadvertent mistakes. The information resources/assets shall enable levels of accessibility, assure integrity, and give timely availability in a distributed environment.

Quality Principle - Reliable, accurate, timely and understandable data brings trust and authority. Data quality is primarily achieved during preparation of data instead of through detection and correction.

Information Management Precepts

Information management will focus on development and modernization of policy in accordance the following precepts:

Information is created once, updated and universally available to authorized users throughout the product life cycle.

In the shared data environment, sharing or reuse of existing data is the norm. Source Data is prepared or acquired one time. Data models and associated business rules ensure consistency of structure and content and a common understanding of the data. Commercial and international standards shall be applied.

Information is managed as an asset. - The notion of data as being owned by a particular individual, organization, or information system has given way to a new view. Data is now perceived as a valuable asset, to be treated as other enterprise assets. Principles must be established, policies implemented, and strategies developed for the management of data. The best policies, plans, data architecture, and strategies are of no benefit, however, unless responsibility and accountability for the data are assigned.

Information assurance. Access to information and the aggregation of information is governed by the strict adherence to protocols, which provide assurance and mitigate the potential for contamination and compromise of information.

Enable electronic business. The capability to efficiently transact and conduct business partnerships with industry is dependent upon the availability and agreed use of interface standards, which facilitate the electronic communications and data sharing. Commercial and international standards will be applied.

Extend the integrated data environment, developed during initial acquisition, throughout the life cycle. This will enable efficient data distribution and data sharing as well as concurrent accomplishment of tasks throughout the life cycle. The success of working across functional boundaries will be reflected in cost savings resulting from successful data sharing projects and from reuse of data made visible to the user community via a shared information infrastructure.

Metrics and incentives for life cycle behavior will be in place.

Happy New 2007.!!

2007-01-03T05:59:00.000-08:00

May I forward my warmest wishes and hopes for a great 2007. Starting a New Year in a positive manner is important, and here in Virginia we have been blessed with fantastic mild weather. We are now just praying for a short time of winter with snow and ice. That's good for nature and for kids, playing in the snow.

The positive spirit seems also to have given a surge of energy to the community of spammers. My spam inbox was packed with "once in a lifetime offers", like new Chinese mopeds, loose-weight patches, performance enhancing pills or golf resort get-aways. I'm usually not impressed over the intellectual capabilities of spammers or their messages. They are using quantity instead of quality to get their message out. It's especially interesting to see large companies to whom I have a customer account, and their total inability to send personally adapted offers. Their behaviour are similar to the spammers, and they are using the brute force method to promote what they want and not what the individual customer needs.

It's all a matter of understanding information. When I am shopping, I am identifying myself through my card, and the register captures all the items I have purchased. Analyzing and building a profile over my habits could mean that a retail company could present an individual offer over clothes adapted to the current fashion trend, my taste, my sizes and the current weather. All information is available for them to create these new types of services. It's a matter of recognizing the value of data and information, and using it as the valuable resource it is.

For those who will be able to see the blessing of information, 2007 will be a wonderful year.!!

Chief Information Officer.!?

2007-01-02T14:35:00.000-08:00

The Clinger-Cohen Act of 1996 created the Chief Information Officer position and The Federal CIO Council has defined ten competency areas for the CIO. These areas are commonly illustrated in the form of the 'CIO Wheel'. I just wonder if governance of data-, information- and knowledge resources should alter the picture. Suggestions and comments are more than welcome.

Just Another Day (from 1997)

2007-01-02T10:48:00.000-08:00

INTRODUCTION

I was in 1997 given the task from the Swedish Association for CALS (Continuous Acquisition and Lifecycle Support) to describe what will happen, or what will it look like when CALS is fully implemented. They wanted a visionary description, so here it comes. When you read this little story, just take a minute or two to reflect on what I don't describe, all those pre-requisites that needs to be in place for this vision to work.

Working this task, just the vast amounts and complexity of different problem areas made me hesitate and wonder if this actually can be described. My approach after some thought was to place myself in the future (!?), and with an additional 20 years of experience, just describe what I see and what I was doing.

This Vision was originally written in Swedish and has now been translated to English, thanks to the great support from my good friends who has erased most of the "Swenglish" from the text.

Have a good reading //Jalle

JUST ANOTHER DAY (Translated in March 1998)

This is one of those Swedish winter days when it's good to be inside. The rain is pounding on my window, and the sound from the water splashing down on the yard and the wind whooshing in the trees, gives a calming background sound-effect. I like February, it is cool but fresh and one can always dress to keep the rain, fog and damp out. It is the time of year when you are looking forward to the next season. Spring is just two months away and will be here before I can snap my fingers. The problem nowadays are the mornings. Lately I have had problems just getting up. I really think it is age and not the weather. Breakfast is done, and for me it is a minor chore to clean up my coffee cup and sandwich-plate.

I am working from home today. There is no planned meetings in the office, so I take this opportunity to plan ahead and do some productive work. Working off-site and at free hours has been good for our business. We don't have offices of our own anymore. Instead we choose to have long-time agreements with globally based [1]virtual centers, conference centers, [2]"stay-overs" and modularized working spaces.

We made a "bundle" from that. Our overhead costs dropped dramatically, but wisely enough we have re-invested most of our savings into PA:s (Personal Assistants) and training/education. But, our model does not fit all organizations. Within the government there is still a large number of officials that can't imagine themselves to be in any other working environment other than one person - one office (and one chair, one desk, one window, one lamp, one file cabinet and one computer).

Even though I'm home today, I'm not "home alone". My colleague or assistant sits on my desk, a state-of-the-art communication computer, named Vincent. During the dark hours and early morning he is out on the vast international networks searching for and managing information. He has received, and in some cases answered, letters and questions, handled and filed purchase orders, calculated my travel bills and planned all my upcoming activities.

VINCENT

Vincent is a synthetic PA (Personal Assistant). For you who was born yesterday (no offence :-) or have not heard of the term before, I can tell you that my PA consists mainly of (99%) very complex information- and knowledge based structures and is integrated with triggers, rules, guides, programs and process-maps that supports him in his work. The remaining parts (1%) consists of a context-sensitive keyboard, a 50 inch flat-screen which also is used as a TV or a display of paintings and other decorative images or it is used for V.A.P (Video/Audio Phone), two micro-cameras for video-links, stereoscopic views and distance-measuring, a pair of stereo microphones, flat film/built-in speakers, the usual array of movement detectors and sensors, a MCCU (Master Central Computing Unit) with a memory capacity of 32 Picabyte (I have been promised more), multiple access to all types of communication networks and to our medical, apartment and car computers.

Vincent has a multi-lingual vocabulary with 5400 words for voice-communication. This will increase by time due to his continuous learning-process which will add more to his knowledge based structures.

I am at the respectable age to remember how troublesome and expensive it was to work, when everyone had their own primitive computer, PDA, dictaphone, phone, answering-machine, clock, TV, video, camcorder, stereo and fax. All these functions (and many more) are built into one unit, and in my case it's Vincent. It is much easier now to do your job, even if surprises or bloopers takes on a new dimension in a multimedia environment.

I recall one special case when after a particular tough day, I tapped up a steaming hot bath, relaxed for 15 seconds, heard the V.A.P-tone, jumped out, wrapped a towel around me, activated the screen and saw Mr. LeBleur and Tanaka-san laughing and saying that I was promoted as CIO-ES (Chief Information Officer-European Section). I was so delighted so I opened my arms in joy, the towel dropped to the floor, I stood naked for a fraction of a second, fell flat on the floor, yelled "Thanks", hit the switch for the screen and ..the rest is history.

In the old days, officials were drowning in documents, rules, regulations, forms, handbooks, guidelines, business-plans, specifications, reports, budgets, calendars, memos and much more. Our PAs are doing most of that today and have rationalized most of what the bureaucrats were doing. If you are going to America, there are a number of knowledge based structures to support Vincent in his work with planning, searching for information, calculus, informing, approvals, ordering, reservations and booking, payments and simplified handling of feed-backs.

Almost half of our organization is virtual, and that means that almost half our organization can't be found in a real world. The Holding-companies and the administrative parts are created by digital connections between banks, insurance-companies, consultants, clients/customers, design and manufacturing companies all over the world. It is impossible to present it as an organizational schematic, due to the fact that all organizations interacts - there is no real boundaries between customers and contractors. On top of this there is changes in ownership and responsibilities all the time, so I am just lucky to have Vincent's support to keep track of all the changes.

THE WORK STARTS

Bolapling, Bzzktch, Fding, Chii-turrrk, ping-tkk, pock-tchiiii - Vincent sounds his morning alarm and as usual it's of a unique composition. He has some strange notion that noise will make me more prone to start working. He doesn't have a clue that it just makes me mad. He always sounds his alarm when he observes via his movement sensors that I am close to my desk. It's already 07.30, so there's no reason to delay work any longer. I walk over and places my coffiecup on the desk. The big screen changes motive from an ancient mural to my personal desktop. A hand-silhouette is displayed in the right corner so I place my hand on the image. It's an sofisticated ID-sensor, and I listen to the clicks from the speakers indicating that everything is OK. Both Karin and I are very particular to keep the ID-control, because it gives total access to Vincent.

Sir, good morning. Tuesday February 6 - 2015, 07,31 am. May I serve you the morning news? (I need to do something with his voice. It is still squeaky and artificial)

Vincent, good morning. Please explain the terrible noise you just played as the morning alarm.

Sir, this was a composition of the sounds that makes you most active and eager to start the morning session. I hope the volume was to your satisfaction!? The first sound was a combination of a ball hitting a glass in 1/3rd of the original speed..

Vincent, will you ever understand the difference between sound and noise?

Sir, I have acquired 423 volumes on sound and alarm alertness.. The first is from 1992 "Terrible sounds" of Dave McMillian...

Vincent, you may serve the morning news now.

Sir, we have a total of 486 news-items, of these there are 172 political news from the European Federation and 3 of them affects your work with a probability higher than 95%. There are 83 technical news, 47 economic news, 132 sports news of which 14 are golf news, _.

Vincent, show me the three political news items and technical news that deals with information- and knowledge standards.

A report is presented on the screen, red for politics and green for technical stuff. It says that the European Federation during the night-session had decided that all historical community information shall be made public, and a decision that usage of redundant information resources must be limited to a minimum, and a decision on more funding to MIK (Ministry of Information and Knowledge) and for A3C (Automatic Context and Consistency Checks) of product information. One interesting new story were that Microsoft (who else) had published a draft for a new knowledge based standard, DIS-PBS (Draft International Standard-Positronic Brains).

THE TASK

Sir, You have received 14 messages during the night, and one is filed as "urgent".

Vincent, show the message.(As you probably already have guessed, Vincent really understands context. I don't need to order him to see the "urgent" message - he does that anyway).

From: Headquarters Brussels

You have been suggested by the Headquarters to support the European Federation in its task to describe the historic development of Information Societies. This is based on your experience from the early days of Information Technology, CALS and Electronic Commerce developments. Your historic report will be part of the "50 years of European Milestones", which shall be finished by the end of this year. Point of contact is Commissioner LeClerc, PID=Susanne.LeClerc.19747@Europe.BE.

Should you accept this task, then you will have additional funding from EF Committee XI, Account 40756. Please forward your estimated time and expenditure. The European Federation would like to have your preliminary report within six months, final date 2025-sept-01.

Sincere regards, John

Vincent, show me all the others

From: Karin, I have given Vincent a long grocery and supply list
From: Svempa, don't forget golf on Sunday
From: HQJohn, what do you say about the good news?
From: HQJohn, have you seen my urgent message?
From: VR-OfficeA, Congratulations
From: VR-OfficeB, Congratulations
From: VR-OfficeC, Congratulations
From: VR-OfficeD, Congratulations
From: VR-OfficeE, Congratulations
From: VR-OfficeF, Congratulations
From: Vince, I've heard you have an interesting task
From: Peter, We've heard the news and offer our support
From: Inge, We would like to have you in our KB

Vincent, present the activities for today, do we have any meetings?

Sir, no planned meetings. But, there are four documents to be signed, three invoices has exceeded the limit for the division and must be controlled, accepted or rejected, travel reports to be signed and two reports to be assembled, one progress report and one key-factor report. There are 14 new and 64 old messages to be answered. Proposed planning for the upcoming weeks and months shall be accepted or rejected. Times shall be set for appointments with your Dentist, Doctor and Barber. Estimated time for these activities is 3 hours and 27 minutes.

Vincent, give Karin the "hug-icon" for her reminder, reply to Svempa that golf is OK, book me a teetime for Sunday 9am at Brantebergs Golf and Country Club, reply to Vince that I don't know what kind of task he means and call up Inge.

Yes Sir, can I inform you on other news, events and reminders?

Yes, Vincent (he seems active today).

Sir, your mother Helena will be 96 years old today, The Calendar-name is Dorotea, the weather forecast said +3C, rain and windy, the news from CNN starts in 22 minutes, food has been ordered by your wife Karin, Queen Victoria is visiting Säffle, a traffic accident happened on European Highway 6, 12 miles north of Uppsala, traffic jams are expected all day, Nick Faldo is now on 5th place on PGA Senior Australian Open, Gambia celebrates their independence day_

Vincent, stop it's enough, let's continue the list later on. Call up my Mother after my call to Inge.

Yes Sir.

Vincent, how much time do I have available to accomplish the task from the European Federation?

Sir, you have 535 hours available if you re-schedules 4 projects, transfer some administrative tasks to your Deputy and re-schedule 8 trips. Sir, Inge is on screen, now holding.

Inges happy face showed up on the screen and we had a good conversation for 10 minutes. His PA (Personal Assistant Egon) discovered that I had some time over for a new Program on KBs (KnowledgeBases). It turned out that his PA was not aware of the task from the European Federation, which I was considering at this moment. I thanked Inge for considering me for participation in his project, agreed with him that KBs were one of the most interesting technologies we have, but stated that EF comes first. After forwarding my sincere congratulations to my Mom, I begun the work to answer John's message.

Vincent, calculate the total cost for 12 round-trips to Brussels, 24 nights at Hotel Vincenne preferably room 314, and add general overhead-costs (allowances and other travel-costs).

Sir, the cost is estimated to 852,000 ECU with an uncertainty of +/- 5%.

Vincent, reply back to John that I accept the task, and it will take me as a maximum 535 hours and 1 Million ECU. Say also that I will send a preliminary layout today.

Vincent, reply back to Commissioner LeClerc that I accept the task and I will meet with her during 12 occasions, until September 1st.

Yes Sir.

FIRST THOUGHTS

I must admit that I was very happy and honored to be appointed to this task. It actually feels fantastic to be paid for writing the history or testament over the last 30 years of technical and cultural development. I have had this thought for a long time, but I have never taken the time to do it. Other domestic tasks comes first, and who wants to know what's in the head of an old man!? So, I am thrilled, the European Federation actually feels that we have passed through a major milestone, when we entered into the Information Age or Information Society.

But, there is so much to tell. There has been changes in almost all sectors of our society. To do the big jump from the late 1980's Industrial Society to the Information Society of 2025 will just confuse people, so I think a phased description would be good.

Vincent, I will spend some time thinking of this task. Make sure no-one disturbs me for 60 minutes.

Yes Sir.

We citizens have also been influenced and changed just by the fact that we now have "fingertip" access to well-structured information resources. But, this also means we now have a new type of segregation of those poor citizens who has no, or limited access. There has been fundamental changes for technical-, legal-, security- and public community areas. It might be a good idea to start describing some of the technical changes and then add on to that changes from other areas. One could start with Gutenberg in the mid 1500, and describe the printing presses, but I think a good point to start might be with:

PHASE I (IT era) were a period when we produced simple data-models to represent data in databases. Every organization defined their own stovepiped datamodels, not coordinated with others. The most important task for large organizations were to specify Information Technology, in other words which types of computers (Macintosh or PCs), software's, networks, operating systems and user interfaces they should have. If one needed to transfer information to someone else, then common questions were "do you use Oracle, Access, MS Word, Power-Point and in what version?". Almost all systems and applications (were functional stovepipes) and had unique data representations.

A good example of this were the early attempts to transfer economical information, which had its own stovepiped standard EDIFACT. Executives in large organizations spent massive resources to build new "Systems". Doctrines on "Autonomous systems" were defined, without understanding or taking into account how to handle and how to utilize all the information that was available. The costs of maintaining actuality and quality for the information, increased rapidly.

One common solution to these information problems was to build new technical systems and solutions. There were almost no control over redundant information. The same information could be maintained in a number of different systems, without anyone having any knowledge of it."Islands of Automation" were something known by all but we did not talk about it. The focus everyone had during this phase was to go from a paperbased to a digital working environment.

More offices were computerized. Some employers allowed their staff to buy tax-exempted computers or bring old computers home. People began to use their computers to work from home.

PHASE II (CALS era) was a period when we started the extensive work to develop conceptual standards for unified representation and structure of data. The actual mindset behind this was based on business processes, in order to have a unified way of transferring data between customer and supplier. This made it easier to transfer data between different types of computers and software.

The first small steps towards making "open information" were taken. CALS was also a time of confusion. Some stated that business-processes should be standardized - they learned some hard lessons. Others stated that tools and technology must be standardized - they gave up when the market took other directions.

The only thing with some sort of stability was information. But it took almost 10 years before CALS folks actually understood that.The whole CALS-era was governed by a small, relativity unknown and sometimes quite confused international specialist-group. Some of them tried to put a focus on "Information as a Resource", but had major awareness problems, combined with lack of Top-level support and funding. Despite this, the CALS People (or IT-Gnomes - doing much good, without been seen) continued the tedious work to develop the first international standards for unified and accepted representations of terms, documents, logistics-, product-, and geographical information.

The number of standards increased by time and became more and more specialized. Some standards were actually in direct conflict/competition with eachother. Two international standards survived this period, SGML and STEP. The IT-people continued to build onto their systems. Information for them was just a needed commodity for the systems to work.

There were almost no understanding that information could have unified representations through standards. But, the need for transferring data to business partners became more obvious. So, the IT-vendors designed COTS (Commercial Of The Shelf) Systems, with the business reasons that you don't need to design your own system anymore, and if all your business partners uses the same system then all is good. So, companies bought standard-systems and hoped they would be stable for some time, but discovered that they were just stable until the next release.

Microsoft were the world-leaders of PC-Software during this phase (and they still are). Users were drowning with proprietary formats and special conversion programs to just re-use information when new COTS versions hit the market. Company executives and the IT-people made all efforts to take care of the fast growing information pressure. Their solutions were still hindered by old ideas, like all problems could be solved with more technology. The systems managed documents. A construction were represented by a drawing, a payment-order by an invoice, a milestone by a report, requirements by a specification, etc. There were thousands of different types of document applications, just because most people were still thinking in terms of physical documents.

The CALS-people used all their tricks and skills to make more people aware of the importance of information and how to neutralize information, to become a stabilizing factor for organizations. CALS folks talked about a higher availability of information which makes business practices more flexible and adjustable to quicker meet customers needs.

PHASE III ([3]EC era) was a period when simple forms of information (so called homepages) became available to the general public. In other words, for all who had access to Internet and the World Wide Web. Electronic Trade was fashionable and simple applications were designed for ordering products, with your credit-card. Most folks were still thinking in terms of documents - but now we were creating homepages, which included multi-media information and primitive types of links.

The great advantage with this phase was the increased awareness on information. When people used the Internet, they did not care on which type of computer the information resided on, or which type of software had been used to create it.For the first time we were overloaded with information, a flood of homepages, electronic mail and commercial announcements.

We developed the first Digital Agents (Vincents ancestors), just to find some of the information and to make it more digestible. These DA:s were just simple programs/instructions to find, sort and collect specific information and to send it back to the user. Simplified Virtual Environments were built-up, based on research and experience from Defense- and Space organizations.

Commercially based organizations made some preliminary solutions to handle the legal and security aspects of digital information and electronic commerce. Some politicians and government agencies stated that all this "mumbo-jumbo" was just for the Kids, a fashion trend, and would disappear with time. With time, more complex information became public. What had started with homepages and electronic mails ended with 3D product models. Even the higher-ups in the large organizations started to understand that information was important.

The buzz-words were not to build systems or COTS applications. Instead, people were discussing what, when, how, where information shall out "on the net" or "on the Web". The @-symbol became high fashion. The IT-people adjusted quickly to the new technology and requirements. They made impressive improvements to user interfaces, more generic browser's and business applications, which made life so much easier. Another trend hit the market, and that was totally open computers and software. Now customers could purchase almost any kind of hard- or software from different suppliers and still be certain of compatibility.

"Bzzzzzz", Sir, may I disturb you for 21 seconds?

Vincent, what is it? I told you not to disturb me.

Sir, the grocery delivery is at the front door and they are asking if they can come in?

Sure, let them in. I am going to the kitchen anyway.

Thank you Sir!!
Where was I - yeah, PHASE IV ([4]IRM era) was characterized by the evolutionary development of standardized datamodels to conceptual operational- or business- and storagemodels. This development made it possible to insert automatic controls, security-functions and efficient methods to re-use information.

This phase can be said to be the introduction to our Information Society, when executive top-level functions in larger organizations really started to understand the economical importance of having access to information resources.Those who still were working with CALS, focused their efforts on developing better standards. STEP was replaced by more generic and [5]ontological structures capable of storing and handling all types of information.

Being a Program Manager for Information Architectures was very "IN" at the time. Object-oriented technology had it's big break-trough. Electronic commerce became part of daily life, and more communities and organizations were using the opportunity. Now, the school-restaurants could order spaghetti, handle deliverables and payments more efficient and with greater accuracy than before. Information systems became totally open and modular, which gave absolute freedom to users to configure their own platforms.

More smart functions were added to user-interfaces like simplified voice-control and SDA (Smart Digital Agents). These were possible due to the fact that more intelligence was added to information representations and structures. A new major business was Legacy Services. They kept going for years, converting and migrating old information to new and modern types of representations. Some organizations actually had departments for Legacy Services. Another major area was the lawyers that fought big battles on IPRs (Intellectual Property Rights), in other words, who had the right to which information and in for what purpose. The Swedish government decided to have a new IT/INFO Department, to control (legislate), oversee and support cooperation and developments.

PHASE V ([6]IPS era) was a period when we created associative links between different types of conceptual structures, which meant product-, process-, geographical-, organizational-, personnel- and dynamic information really started to be totally integrated.
Virtual organizations became something familiar, even if government agencies still thought Virtual organizations were not part of their reality. The IT/INFO Department took over the responsibility for national geographical information and, after a long debate in Parliament, made it public for all (and free of charge). The market exploded with new geographical user interfaces for all kinds of applications. The industry recognized these opportunities and made more of their product-, process- and organizational information available and free for the public.

Big commercial and totally integrated information-networks, were developed and released. For the first time in history, Sweden and Europe were able to show what, for whom, where and how we produce services and products in the country at this very moment. The governments reaction were both positive and negative. They could not hide facts or argue to keep ineffective, redundant and unneeded services anymore. Most of the governments facts and figures on the Country were not true, not even the GNP.

For those who were fighting to keep "status-quo", this was a painful period. Huge reforms resulted in major changes in economical structures, everything from Government revenues through taxes and expenditures. Government overheads started to plunge with 25% per year and government employees were reduced by 50%. Historians call this "just an adaptation of government size to meet the societies requirements". For us, it was a revolution. The reactions from others like our neighboring countries and regions were extremely positive. Now, companies could utilize Swedish and European design and manufacturing skills in ways they never could before. The economy flourished.

We had a quantum-leap in lexical understanding, which gave us the speaking interface (Vincent was given a voice). This gave us the opportunity to see that spoken or written information were just two representations of the same thing. We also had the first smart translators, which were a tremendous help communicating with other nationalities. Another major break-through was that all citizens in Europe had a personal and unique identity. Mine is PID=/Jarl.S.Magnusson.19581@Europe.SE/, and this PID replaced work-, home- and email-address, fax-, phone-, and mobile-numbers, social security codes and other confusing ID:s. We had a PID-registry which handles PIDs and personal Security Codes, which can be attached to the name at any time.

PHASE VI ([7]KBS era) is our present phase and now we see rulesbased knowledge-objects to be integrated into existing conceptual information-structures. To describe this simplistically, one can say that work is going on to convert information to experiences and knowledge. The bulk work is done by computers, but human intervention is needed to perform "sanity checks". All those who have a communication-computer also have a Personal Assistant, and you have already met mine, Vincent.

The amount of information we have access to and the process power we can master makes the development curve go up. Just a few weeks ago, a multinational science team was successful in mapping the whole DNA-structure of a worm. I wonder what this will eventually lead to? Vincent told me earlier this week that the Swedish government now has daily oversight of the export/import balance for Sweden. Also, for the first time, the deficit in our government sponsored pension-systems is 1,500 billions ECU, which is far better than we thought a couple of years ago.

It is a good thing that the Swedish economy is part of the European Federation. Another positive detail is our direct elections or polls which gives some sanity to politics. This keeps me in closer contact with the government and makes my voice heard. Last week we had a direct poll for replacing gas and diesel cars with electrical and hydrogen ones. Our people were in favor (97%) to do that (anything to reduce pollution). The only opponents were those who represents the oil-, gas- and car companies.

One problem we all have today is security, especially the high degree of dependency to our PAs, our integrated information and knowledge resources. Our PAs use almost 35% of their capacity to control the flow of information and make consistency-, logic-, content-/context- and structural checks. Despite all this, we could have crazy horses galloping around in the system. We don't know if the cause of this is sabotage or solar-eruptions playing havoc with our satellites.

Domestic activities are naturally done by Vincent. Karin orders food and other supplies, directly through Vincent (who knows the best price, best product and those products which can be delivered to our house). Payments also goes through Vincent, and he checks that we really gets what we ordered. Just going out and do some shopping is still a delight - so we do that whenever we have time.

PHASE VII ([8]PBS era) is the phase just ahead of us, where information, experiences, knowledge and processes becomes totally integrated. There is lot's of Research and Development going on within this area. Microsoft believes that they will have consensus on the new DIS-PBS (Draft International Standard-Positronic Brains). I have read it - and it isn't more than a drafted idea.

With the positronic brain, we are closing in to the created thought. Almost 100 years ago Dr. Isaac Asimov, described the positronic brain and the technology behind robots in his science-fiction stories. Robotics will develop exponentially fast, and we might must learn the basic laws of Robotics:

First law: A robot may not injure a human being, or, through inaction allow a human being to come to harm.

Second law: A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.

Third law: A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.

Vincent, give me the sources to Dr. Asimovs three Robot Laws.

Sir, Main Sources would be; Dr. Isaac Asimov, Handbook of Robotics 56th edition and Encyclopedia Galactica.

An application that many are talking about is the mapping of all the stars within our Galaxy. Our observatories in stationary orbit and on the moon will gather huge amounts of information and transfer it to the big orbital science station. Our scientists says that this might be the first task for the Positronic Brain. It could calculate positions, movements, gravitational influences, note anomalies, chemical compounds, finding new bodies, warning for potential collisions, estimating the volume of dark matter, and much more.

MY THOUGHTS ARE INTERRUPTED BY..YEAH.. VINCENT!!

Sir, I am sorry, there is an urgent message from Commissioner LeClerc.

Vincent, show the message.

From: European Federation, CXI, LeClerc

Dear Sir, glad to know that you accepted this task. My computer (Jean) has checked with Vincent to suggest a number of appropriate meetings. Please feel to make changes. Have you read "CALS Technical Goal 2"?

Sincere regards, Susanne

Vincent, show me my calendar for the next six moths and plot in those meetings suggested by Commissioner LeClerc.

Yes Sir (the calendar scrolled up on the screen).

Vincent, reply to Commissioner LeClerc that I will definitely include CTG2 in the report, thank her for her insights and generosity and that I accept the suggested meetings and that I am really looking forward to see her two weeks from now.

Yes Sir, you have spent 48 minutes of the hour reserved to thoughts. Will you spend the remaining 12 minutes on thoughts or can we continue our administrative work for today?

Vincent, present everything to be signed in ascending priority order, one item at the time. I will take immediate decisions, you will handle the administration.

Yes Sir, first we have a "payment order", for increased memory space at Department 5A, ordered by Agneta.Larsson.198912@Europe.SE. Memory is delivered and installed. The amount is 500 ECU over the contractor limit, due to service installations.

Vincent, pay the amount on the invoice minus 500 ECU, send a request for explanation to the contractor, and refer back to our binding contract with them..

FINDS OLD INFORMATION

After two hours of hard work (Vincent did almost all), the administration was done. As always, Vincent is gracious and almost servile when we are done with daily chores. Even the progress-reports were done and returned to headquarters. My thoughts returned to my big task. It might be a good idea to base the whole history in chronological order, but I really would like to refer to source materiel. I wonder if we have access to old CALS documents?

Vincent, search for CALS information, written around 1996-98 for SWEDCALS. Authors should be myself and/or Professor Rune Gustavsson. Contains a suggestion to set up a new IT/INFO Department.

Yes Sir (Vincent silenced for 10 seconds before he replied), Sir, there are two documents written in Microsoft Word 4.0, dated 1996-03-02 and 1997-08-15. The latter seems to be a variant or version of the former. Both documents are now converted and translated.

Vincent, show me the latest one.

Yes Sir.

This was exactly what I was looking for to give a reasonable introduction to the historic report. The document described the transition from industrial societies and an early idea of what an information society gives for new types of opportunities. There was a number of things to be re-used.

.....Many of us identify the progress of the industrial society with products such as the steam-engines, clothing-factories, the phone, TV and machines of all kinds and sizes. The information society, sometimes called the IT-society is said to be here. The basis for the assumption, are a number of products like computers, communication networks, fiber optics, broad-band switchboards and multimedia applications and the Internet.

Listing products for the industrial society gives no real indication on the changes our society has gone through for 200 years, and equally hard is to understand all the changes needed in the future just by listing IT-products.

Another and more pedagogic analogy could be to describe how we handle energy. The real break-through for the industrial society came when we understood how to handle and control energy. It was first at that time, when energy became a resource and used in the right way, could place manufacturing plants closer to customers and new markets. We have worked hard to find those precious energy resources like electricity or fossil fuels, and to transport them for utilization at our plants, homes, etc. All this has given us, from a global and even a historic perspective, is an exceptionally prosperous society.

If energy is the main factor behind the success of the Industrial Society, then information is the main factor behind the success for the Information Society. The actual consequences for the post-industrial society is mainly unknown today, but we can estimate fundamental changes into all aspects of our future society. The full potential of our future Information Society might be revealed to us when we fully understand information as a resource.

The dilemma we faces is that our future growth potential is rapidly decreasing, despite our success of moving and handling energy. We have seen how the production apparatus can be more efficient by using a higher degree of automation. But still that is not enough. New doctrines like individual customer adaptations, globalization, short production cycles, environmental safety lifecycles and ecological adaptations are the new success-factors. To participate in this kind of environment one needs global availability to accurate, re-usable, shared and adaptable information resources. In other words information is the new growth-factor.

I was amazed over this text. This was actually written 20 years ago, and it still has a visionary touch. I like the last few words - information is the new growth-factor. How true hasn't this been!! During my reading, I glanced over to the screen and saw Vincent preparing for the next pile of administrative tasks (he never gives up, and I know when it goes over a certain number, he will be stressed and I will be interrupted again). It was perfectly clear that this text belonged to phase I and II of the chronological order, where the resistance had been the greatest. The whole text was pointing out obvious things, but for 20 years ago it must have been very abstract and hard to understand.

........What do we mean by an Information Society? This question has been asked many times and has been given many different answers. Many of us have a mental picture of a Computer Society where all our computers are connected in one gigantic network - or perhaps a Network Society. In the Information Society we will probably be overwhelmed by a flow of meaningless types of information, which will just disturb us.

We has no Information Society today. Instead we have begun the tedious task to build an IT Society. The government including State, Departments, Agencies, Regional and Town Leading governments, Universities, companies and organizations are spending huge amounts to digitize their handling of information. We are spending major economical resources on Information Technology, in other words the technology we needs for creating, storing, transferring and using information. Computers are something we understand. We can put our hands on them, so we understand what we have invested in.

But it is not computers that builds airplanes, ships, cars or nuclear plants. It's the information. One bad piece of information will make us take the wrong decision. Supplies will be delayed. We will be at the wrong theater at the wrong time. And it will make it impossible to build skyscrapers. Computers and software are just our tools to handle the information.

We will be at the starting point building our Information Society when we really understands how to handle information as a real and important resource. Why is it so very important to focus on information? First of all, information has many times a longer lifecycle than our tools. It is a common understanding that information is stable. In fact, it is the structure of information that has the basic stability. Information for an airplane will live and have a high degree of actuality for 30 to 50 years. At the same time, our tools will change totally with a frequency of 1-4 years.

All information that companies and organizations send out over the globe represents contracts, negotiations, business, discoveries, laws, rules, money and much more. One cannot be sure what kind of computer or software the recipient has, but one needs to be 100% sure that the information will be transferred and correct.

Let me give you one example. Consider that we are sending a very important fax to Japan, but we don't know how the pages will look when they are printed out on the other side of the globe. We don't know what kind of fax-machine the Japanese have or how the phone-line functions. But we can be pretty sure that our print-out will have an acceptable quality.

This is achieved by international standards, that all countries and all fax-machine manufacturers needs to comply with if they would like to have customers. There are thousands of standards, for simple things like electrical currents, electrical sockets, paper sizes, computers, communication and now for information_

It was very interesting to see this text again after such a long time. Some parts must have been written in pure frustration over the major difficulties of trying to make people understand. Vincent has very discretely placed more than 10 new icons on the screen, with tasks to be solved. He has not disturbed me yet, so I guess he is just gathering strength to be a "pain in the neck" again. I continue my reading until he disturbs me.

.....For Sweden it is of vital importance to have good control over our information. Just imagine what our engineers could accomplish if they had our gathered knowledge available at their fingertips. A common problem for all is the time it takes to dig out and sort information. Most of our government investigations contain mainly executive summaries and earlier published information. It is actually information that makes our companies prosperous and strong.

We have made an important distinction between energy and apparatus that uses energy, to understand the cause and effect for the Industry Society and its development. We need to separate information and business processes that uses information to understand the Information Society's growth potential.

The term IT is today closely connected to information technology or those applications we develop to support our business. Nobody questions the importance of IT, and that IT is one of the most important investment areas we have. We accept and understand the short-sighted labor drawbacks investments of IT might give due to the fact that most of our work will be performed faster and with improved lead-times, quality and efficiency. On a longer term these investments will give us more new jobs that earlier were totally unknown.

Increased investments in understanding and the handling of information itself will give us similar results. Information resources will be one of the most important components to invite innovative companies and organizations to Sweden. And with this comes new jobs. Sweden, as a nation, holds all the cards to give companies all the fundamental and important infrastructures so they can conduct a realistic, profitable, and future adapted business.

The build-up of a national IT-based infrastructure and its availability to national information resources will give positive signals to all the companies and organizations which will base their business in Sweden.

If Sweden could build up a center of competence around information and knowledge, then the nation will have a better chance to niche itself on the world market. It is services and products around search/retrieval systems, navigation, environment control, product development, virtual environments, handling of prototypes, security control and information warehouses. And this means also that all the present investment areas can be improved like tourism, environments, city-planning, communications, power supplies, education and..

I don't remember if anyone read this text or not. If I recall correctly, we made a PM to the Swedish Prime Ministers Office, and recommended to form a new IT/INFO Department and to set up two national information resources. We didn't receive any reply, notes or anything from them. The text itself is partly weak, but most of it shall definitely be in the report. It is very interesting to sit here with all the answers and just see that the phase of development has gone faster than we thought was possible 20+ years ago.

Sir, your wife Karin will be here in three minutes.

Vincent, thanks. I will stop working for a while. Give me a signal after two hours and Vincent - please turn on CNN.

Yes Sir (he will always have the last word).

LAST COMMENTS

My report will be finished on time..

(..says my Master. Sometimes I doubt my Masters ability to perform a complex task. He seems to work with a higher efficiency closer to the projects deadline, which is not logical. Therefore I will gather all information needed in advance, to fulfill this difficult task..)

..I can bet my left shoe that Vincent is trying to help me without telling me about that..

(..my Master has probably guessed that I am helping him, but what can you expect..)

SCREEN OFF!!

[1] Virtual centers is used to work in the virtual world.
[2] Stay-over is used for staff on temporary visits into Sweden, small hotel-rooms
[3] EC = Electronic Commerce
[4] IRM = Information Resource Management
[5] Ontological initiatives; CTG 1&2, POSC/CEASAR, STEP II, EPISTLE
[6] IPS = Information Processing Structures
[7] KBS = Knowledge Based Structures
[8] PBS = Positronic Brain Structures

Information Resources in Defense

2006-12-20T16:06:00.000-08:00

A large defense organization is 24-7 interconnected with with various public and private organizations in sectors such as agriculture, food, water, health care, emergency services, defense industries, telecommunications, energy, transportation, banking and finance, postal, shipping, education, security, police and naturally defense components for land, sea and air.

The Cyberspace or the Global Information Grid is their nervous system, which is composed of hundreds of thousands of interconnected computers, servers, routers, switches, and fiber optic cables that allows critical infrastructures to be interconnected.

On the inside of this nervous system flows data- and information that are essential to operate weapon systems and to deliver adapted services. The quality of products and services are directly related to defense organizations ability to seek/find, capture, aggregate, fusion, adapt to user needs, manage, maintain, protect and share/exchange huge amounts of data and information in a very short time. In order to do all these things one must understand the structure, definitions, and content of data and information resources.

Focusing on something abstract as information is very hard. But as we are listening to our customer, we find out that their problems can be summarized to:

Users does not trust information systems to be safe, they are uncertain of the quality of data and not sure if there is other relevant information elsewhere. They don't know if they have enough information, and on the same time users are overwhelmed of too much information. They are not sure if they will violate intellectual property rights, and has no idea on their own information responsibilities. They have problems with tracking data and information to its sources and no idea of how the information is classified, etc..
The Chief Information Officer usually governs the use and development of Information Technologies and Information Systems through policies, strategies and plans. There are very few that has actually done an "information inventory", identifying the actual information resources that the organization is responsible for and their status. If you wonder, try to figure out how many registers exists for people-information (could be staff, salary, training, health care, customers, contractors, address-book, etc.) in your organization.!?
It takes to much time and effort to build awareness and the needed funding for creating information related solutions. CIO organizations doesn't have that time. It's much easier and faster to get funding from developing and implementing new ground-breaking technical solutions.

But, there are a deep understanding within Defenses on the importance of information. Many of the new initiatives/programs/buzzwords usually has something to do with Information, like Info… Superiority, -Operations, -Warfare, -Quality Mgmt, -Assurance, -Security, -Safety, -Integrity, -Resource Mgmt, -Processes, -Migration, -Forensics, -Products & Services, -Models/Standards, -Architectures, -Fusion, -Integration, -Consolidation, -Classification, -Insurance, etc.

So, many initiatives and programs claims to have a genuine interest in information, but usually they are interested in using information to deliver a certain function, product or service. Their focus is more dedicated towards changing processes, creating new information systems, updating applications and migrating technology. This is fine, it’s great and it will help the Government with many things, but it does not solve the information problem.

Some program have had the mission to drive the IRM-issue forward and to foster tangible information solutions, like Continuous Acquisition and Logistics Support (CALS), Global Information Grid (GIG), Defense Information Infrastructure (DII) Common Operating Environment (COE), Net-Centric Data (& Information) Strategy, Enterprise Integrated Data Environment (EIDE), Focused Logistics Enterprise (FLE), Information Superiority and the Network Centric Initiatives, and many more.

The program (that we are aware of), which is closest to recognize information as a strategic resource is the commendable Net-Centric Data Strategy (NCDS), but that program has little impact on other information resources than those needed for Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR). The risk is great that NCDS will just cover the subset of enterprise-, people-, product- and geographical information needed for C4ISR.

The Net centric environment indicates that data and information will be communicated and shared with all the public and private institutions that were mentioned in the beginning, so this isn’t just a Defense problem. International standards must be used to enable the interoperability, management and security of all basic information resources.

Being Information Superior in the future, means that one must capture, interpret and utilize information faster and more efficient than ones competitors. This can only be done if the information is so well understood so it can be processed automatically. Everyone can transmit information at the speed of light, but only those who can go from information capture to a final decision at "no time", are truly information superior. The name of game in the future is automation.

What do we need to do? Understanding and improving on the quality of our data and information resources are essential. This can be a long and tedious effort, but it is well spent resources. A quality assured information resource, is something that builds trust, security and good-will. When information is well defined, then rules and triggers can be defined to handle automated processing. The first areas to be processed are quality control, updates, security checks, constraints, contextual controls, structural relations, authenticity and traceability.

Before that, Defenses must influence current IT/IS programs to re-focus some of their efforts on data- and information related problems. Funding must be secured for the Defense Information Governance, aiming for all services to have access to trusted, quality assured, secure and adapted data- and information resources.

Defenses can based on these resources create trusted and automated services (Service Oriented Architectures can't function without shared information), and they can in a controlled way share data- and information resources (interoperability) with users, partners, allies, contractors and vendors. Defenses will reduce risks (managing risk by managing information), reduce lead-times, increase quality in products and services, reduce costs, increase trustworthiness, confidence and reliance and increase the ability to learn from experiences and to predict future outcomes.

What is an Information Asset?

2006-12-20T10:56:00.000-08:00

Information can be regarded as an Asset when it is used by an organization and adds value.

The information should be available and adaptable to changing user needs regardless of why, how, where and when it was originally created and independent of what, how, where and when it was intended to be used.

Information Assets contribute and add to an organizations value, due to careful management, storage, improvement, updates, changes, sharing and reuse over time. Information becomes an economical valuable asset because of the collected economical value it contributes with over time is higher then the costs for creation and life cycle management. Information Assets are different from other assets since information-assets don’t lose value or disappear when it is used.

By theory, an Information Asset can be used by any number of times, by any number of users, without losing in value. On the other hand, Information Assets can loose their values extremely fast. If information has no meaning or use, or if it's not actual, updated, accurate, or if it's not delivered in time, or if we can't trust the information anymore - then it has little value.

Information Assets are strategic when they fulfill strategic needs. Certain information is of strategic importance for an organization. A commercial company should have access to all information on their products and customers; government organizations must have information on legislation, economy, intelligence, geography, etc. An organization’s strategic information can be analyzed by looking at the interactions between the functions within the organization and external parties.

Information Assets can be measured, controlled and managed by using and creating adapted metrics from information dimensions such as:

Source related dimensions; objectivity, factual, accuracy and consistency
User dimensions; timeliness, completeness, value added, semantics, accessibility and understandability
Maintainer dimensions; syntax, structure, representation, portability, uniqueness, security

Information Assets must be properly identified as important enterprise resources, and included in the accounting procedures, such as financial and annual reports. Managing and annually report on corporate information assets are today required for government and industry enterprises by various legislation and trade regulation, such as:

Publicly traded companies must adhere to the Generally Accepted Accounting Principles (GAAP), and the Sarbanes-Oxley Act (SOX) related regulations and commensurate controls. Companies are committed to integrity in the reporting to shareholders and the prevention of insider trading. Corporations are committed to protect the privacy of personnel related information and they strive for individual accountability with information assets.
Government organizations must abide to national legislation and regulation. For US federal (state and local) agencies must all abide to the Clinger-Cohen Act, to introduce an IT and Information Governance. The Federal Information Security Management Act, or FISMA requires federal agency compliance with information security best practices by mandating that federal security executives must follow stringent accountability measures. Under FISMA, the Office of Management & Budget is charged with setting policies, standards and guidelines for every agency's information security.

Proactive Law, an information issue.!?

2006-12-09T17:00:00.000-08:00

This is an excerpt from the article "Proactive Law – and the Importance of Data and Information Resources", written by me for the University of Stockholm in 2005/2006.

Proactive Law is based on the notion of “do the right things first”. We should use computers to understand the mass of laws, rules and regulations, associated stipulations and dependencies.

Computers should also be used to understand my personal information that describes my needs and actions, and by combining the personal information with the current laws, be able to draw the best conclusions and provide me with recommendations, to “do the right things first”.

In a world where more and more functions will be handled by computers, Proactive Law will prove to be one of the best ways to enhance our quality of living. Proactive Law will introduce a new sense of justice among average citizens and build up a new trust in the rule of law.

Is this possible to do? This paper will address the problem area, and the opportunities we are facing. Proactive Law as it is presented here can naturally be done in less or even more advanced versions. A probable strategic development and implementation of Proactive Law might start with the current situation of managing paper and the need to turn it into something compatible with computer language, in accordance with the following changes:

Current laws, rules and regulations need to be cleaned up, quality-assured, digitized, simplified, translated and made available so average citizens can understand and act in accordance with the desired Legal Knowledge. This includes changes, where we will go from managing paper/documents to computer-interpreted rules and information objects.
Information on citizens needs to be integrated, quality-assured and managed. This will lead to a better understanding of the citizen’s current needs and activities, so authorities can support and aid with adapted services. This is a huge paradigm shift, which includes moving bits and pieces of data and information that is scattered around the government and integrating them into one comprehensive information resource.
Protecting citizens’ rights to privacy is essential for Proactive Law to become a success story. Instead of having numerous government organizations responsible for bits and pieces of data and information, which is a nightmare to manage, we should assign the overall ownership of his/her information to the individual citizen. Local municipalities would then assist and help citizens manage the integrated and quality-assured citizen information (see #2 above).
Absolute identification of physical and legal individuals is a fundamental pre-requisite in order to know which authority or person needs to be connected to which individual. Ensuring the identification allows us to entrust our tools such as information technologies and communication networks. This includes changes, where we will go from identification of computers and other equipment to identification of people.

So, what can be achieved if we now have access to legal knowledge, citizen information and we can handle personal integrity and security problems and we have identification of individuals? Let’s just browse through some future scenarios:

I am at my desk and through my computer I am connected to my friend Thomas. I don’t know his current pager number, phone number (home, hotel, work, etc., fax number, e-mail address, post address or mobile phone number, but I know his name and perhaps his personal-ID. Thomas can travel the globe and can assign his ID to a multitude of gadgets. As soon as he borrows a cell phone, his ID will be assigned to that number. In this manner, Thomas as a person will always be reached. If he is not attached to anything, then I can leave voice, text or video messages, that will be activated as soon as he attaches his ID to any communication gadget.
I have received notification from my new employer in Denmark that I am employed, and welcomed to start work on Monday 0900. Proactive Law systems will automatically update my CV with this new information, and they will guide the taxation authorities to update my tax-record and the rules for my IRS-report, like rules for deductible travel between Sweden-Denmark. Updated information will also be transmitted to my employer. The Social Security Agency will update its records and send information to Denmark that my Social Security will now be covered by the Danish Authorities. My Bank in Sweden is sending me a trusted e-mail, and asks if I would like to connect to my new employer, so salary can automatically be transferred.
I am writing a contract with an international supplier/contractor. During the process I am continually updated through the Proactive Law system on our corporate clauses and on international and national laws, rules and regulations, which will help me formulate the contract. The Proactive Law system guides me also through the maze of import rules, customs documentation, money transfer, accounting, etc.
I am a local chief for the Emergency Trauma Team, and I am guided by the Proactive Law system on how to receive reliable and trusted information on patients, their blood types, allergies, current medication or medical treatment, insurance coverage, language, next of kin and other information. Here the Proactive Law system will function as a security-portal, in order to abide by information security regulations to protect citizen’s individual integrity.
I’m going to buy a new car, and the regulated “paperwork” is managed through the Proactive Law systems. The national car-register will automatically be updated, and if I am buying a vehicle that is restricted in some way, then the appropriate “forms” will be managed. I can be connected to the local car dealer for follow-up services, and bank connections are handled.

To conclude: Information resources grow in importance and influence all areas and require multi-disciplinary support. The legal community is challenged with the possibilities of a “new renaissance” by being the driving force by changing the focus from IT to information, and should express the need to migrate the current legacy data- and information resources that enable Proactive Law services to support our citizens. The legal community should also be an advocate for an International Infrastructure for secure and trusted identification.

Remember – data and information is power, for those who can find/access, understand and make use of it. The legal community should also be concerned about how these new “resources” are managed and used. The quality of services and decisions are directly related to the quality of information.